Emeritus Senior Living Complaints and Reviews

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Emeritus Senior Living
Main address: 3131 Elliott Avenue, Suite 500 98121 Seattle WA
206-298-2909, , http://www.emeritus.com/contact-us
  • 21 complaints
  • $95 claimed losses
  • $5 average
  • Show More
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  • Jul 25
  • Hospitals, Clinics and Medical Centers, Doctors
  • Corporation Survey
  • 8

We were asked to complete a survey by the corporation. We did - and there were several issues stated. These were issues previously addressed with the facility and we thought that by relaying these to the corporation we might get a little further. Instead, the issues were just sent back to the facility who promptly called us. This just opens the door for retaliation and retribution against the... Read more

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  • May 29
  • Hospitals, Clinics and Medical Centers, Doctors
  • Greenville, South Carolina
  • Abusive Employee
  • 1
  • 17

I just hope this particular facility in the South is keeping people to work there coz they actually deserve to be there and are doing their jobs and saying good things about the company and have the genuine care, compassion and respect for residents and employees, not just because they've been there for a long time. Obviously, they're only working there just for the money. This certain employee... Read more

Was this review helpful? 3 0

  • May 29
  • Hospitals, Clinics and Medical Centers, Doctors
  • Hickory, North Carolina
  • Employees
  • 1
  • 28

I just hope this particular facility in the South is keeping people to work there coz they actually deserve to be there and are doing their jobs and saying good things about the company and have the genuine care, compassion and respect for residents and employees, not just because they've been there for a long time. Obviously, they're only working there just for the money. This certain... Read more

Was this review helpful? 3 0

  • Apr 20
  • Professional Services
  • Tampa, Florida
  • Service Costs Increase
  • 1
  • 50

Initially everything was great and we were very pleased with the care our relative received. Costs go up every year by 5 - 10 o/0 but at the same time the service provided has gone down since the facility is notoriously short staffed. Basic care items used to be provided free of charge but now we have to provide soap, toothpaste, Qtips, wet wipes etc. Medications seem to disappear. We are now... Read more

Was this review helpful? 1 0

  • Dec 13, 2013
  • Advertisements and Cons
  • Chicago, Illinois
  • Regional Director
  • 1
  • 87

This whole Corporation of Emeritus Senior Living is a disgrace to the innocent Resident who cannot speak for themselves. Since I have been Employed with this company they have done nothing to resolve issues and concerns. They are always covering up Abuse, Medications Errors, Stealing and Care. We always have the Regionals come to our building and just make a mess of things. That's all they do... Read more

Was this review helpful? 7 0

  • Nov 04, 2013
  • Hospitals, Clinics and Medical Centers, Doctors
  • Merced, California
  • Services And Billing
  • 2
  • 126

Family pulled our mother out of Emeritus Merced's Memory care facility after one year of continuous problems. Although our list of grievances is six detailed pages long, in summary, we pulled our mother out without advance notice for fear that her care would be further jeopardized once notice to vacate had been provided. Our complaints include, but are not limited to, the following... Read more

Was this review helpful? 3 0

  • Oct 22, 2013
  • Hospitals, Clinics and Medical Centers, Doctors
  • Extra Services
  • 114

I don't know where to begin with what I have seen during the past 6 months. Others have said the staff members lie and they do. They cover up all types of errors. On weekends there is basically little to know staff at all. People are asked to pay extra each month for extra services when they don't get the minimum services stated in the contract. Unqualified people give out the meds and make... Read more

Was this review helpful? 5 0

  • Oct 10, 2013
  • Hospitals, Clinics and Medical Centers, Doctors
  • Bad Customer Care
  • 116

I have been with this company for over a couple years I have seen so much and reported so much but nothing never gets done seems to me when they hire Ed s or other deapartmment heads or nurses they make sure they know that they are just as croocked as them they are not only races they allow it I have commented on here back in august after seeing the building on here from frontline and nothing has... Read more

Was this review helpful? 3 1

  • Sep 09, 2013
  • Hospitals, Clinics and Medical Centers, Doctors
  • Jensen Beach, Florida
  • Assisted Living
  • 131

I worked as a Resident Care Director for this facility. They seemed all about quality at first, but soon it became very clear this was all about money. The executive director was a bully who clearly saw himself as above all others. The regional "Team" generally hated each other and worked against each other which caused the community team to also be at constant odds with each other. The... Read more

Was this review helpful? 5 0

  • Aug 14, 2013
  • Hospitals, Clinics and Medical Centers, Doctors
  • Former Employee
  • 1
  • 118

Been working for this company almost 3 years now, realized that all they care about is $$$$$$$ they don't care about there employees, residents or anything but money! I recommend Any other place but this for your loved one. "Our family is committed to yours" lmao committed to sucking your life savings dry ugh disgusting! Please do research before working here or placing family here. You won't... Read more

Was this review helpful? 4 0
 
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