• Unprofessional rude management1 votes
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  • Mar 03
  • Employees and Ex-employees
  • Hilton Head Island, South Carolina
  • Employee Experience
  • 60
  • REVIEW RATING 5/5

I am a former employee of Emeritus at Palm Court, Hilton Head Island, SC. I know nothing about this particular situation but was witness to numerous, outrageous behaviors and acts of neglect at this facility. This is the reason I left this facility. Though my heart went out to the residents, I could no longer emotionally handle the circumstances. There were residents that had no business... Read more

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  • Feb 10
  • Employees and Ex-employees
  • Beaverton, Oregon
  • Staff
  • 45
  • REVIEW RATING 4/5

I worked at Emeritus in Poulsbo, Washington for almost 3 years. I wanted to quit from the start, but the residents kept me coming back everyday. It's a horribly managed company. I saw negligence and abuse covered up. Any complaints I made resulted in a mad dash to cover it up. A resident complained to an outside agent who then asked management about it. They lied and called her a liar and tried... Read more

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  • Jan 07
  • Hospitals, Clinics and Medical Centers, Doctors
  • Bakersfield, California
  • Assisted Living Facility
  • 75
  • REVIEW RATING 4/5

Regarding the Emeritus at Bakersfield facility: The "memory care" unit is horribly understaffed and a dangerous place for people to live. The director, Ronnette "Ronnie" Lelfore, is dishonest and will straight up ignore your phone calls if you want information about your loved one. There are smaller residences called "board and care" facilities that have a much better patient to caregiver ratio... Read more

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  • Dec 10, 2014
  • Hospitals, Clinics and Medical Centers, Doctors
  • San Ramon, California
  • Assisted Living Facility
  • 115
  • REVIEW RATING 4/5

my mother began living at Emeritus when it was still Merrill Gardens in 2010. since it changed hands from Merrill Gardens and Mr Martine herder became the management or supervisor the quality has gone downhill my mother's room is always dirty the care is less the food is a very poor quality. while having lunch one day in the dining room with my mother was a resident missed your marching at his... Read more

Was this review helpful? 1 0

this ridiculous facilities .unprofessional by the management. fo care about their residents and employees. this is not a good place to take your love ones. full of discriminayion and.partiality. Add comment

  • Dec 08, 2014
  • Hospitals, Clinics and Medical Centers, Doctors
  • Woodinville, Washington
  • Senior Care
  • 68
  • REVIEW RATING 4/5

We've had two loved ones in facilities that Emeritus bought out. Both went down hill badly in all areas. Very poor care and high cost. Dirty and horrible food with minimal choices. Emeritus has taken both of these facilities and turned good, reputable, comfortable and safe facilities into places you would not want to live, nor would you want your loved one to endure. On top of cutting WAY... Read more

Was this review helpful? 2 0

  • Nov 09, 2014
  • Hospitals, Clinics and Medical Centers, Doctors
  • Hilton Head Island, South Carolina
  • Memory Care
  • 91
  • REVIEW RATING 4/5

An emeritus employee told a lie thus my brother (a client of emeritus) is no longer permitted communication with his immediate family members! I have requested the name of the employee making this false claim vs me without success. I never told my brother that "I will try to break you out of there"! This was supposedly overheard by un-named employee! It never happened!! My brothers civil rights... Read more

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  • Oct 08, 2014
  • Hospitals, Clinics and Medical Centers, Doctors
  • Senior Care Services
  • 135
  • REVIEW RATING 4/5

Went to visit my mother in law at Emeritus , St. AUGUSTINE , back in August. Her room was filthy. The smell of urine was unbearable . Her bed was disgusting and as soon as we entered the building the staff said they couldn't get her to eat. We got her into her wheel chair , and as we were wheeling her out one of the staff girls said she would change her bed. We took her to the little eating area... Read more

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  • Oct 06, 2014
  • Employees and Ex-employees
  • Humble, Texas
  • Employees Treatment
  • 108
  • REVIEW RATING 3/5

I worked for emeritus...very crooked corporation. People are a commodity. They do not drug test employees. Rampant neglect and abuse of residents and employees. Take this warning seriously. I would say that emeritus does hire assistant/ staff with criminal backgrounds. They have phony background checks .I know of one assistant who was a felon convict repaying court feed and is a parolee. This... Read more

Was this review helpful? 2 0

  • Sep 23, 2014
  • Hospitals, Clinics and Medical Centers, Doctors
  • Dover, Delaware
  • Assisted Living Services
  • 1
  • 1
  • 117
  • REVIEW RATING 5/5

My mother was sent to hospital and it was 10 days before I was notified. Emeritus sent her without my cell phone and incorrect contact person (my brother who cannot speak due to a stroke). The hospital refused to release her back to Emeritus. Unfortunately after a weekend at another facility she was re admitted to the hospital where she died 5 days later. Now Emeritus is billing me for... Read more

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