1.2
  • When it was merrill gardens1 votes
  • Unprofessional rude management1 votes
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  • Dec 10
  • Hospitals, Clinics and Medical Centers, Doctors
  • San Ramon, California
  • Assisted Living Facility
  • 16
  • REVIEW RATING 4/5

my mother began living at Emeritus when it was still Merrill Gardens in 2010. since it changed hands from Merrill Gardens and Mr Martine herder became the management or supervisor the quality has gone downhill my mother's room is always dirty the care is less the food is a very poor quality. while having lunch one day in the dining room with my mother was a resident missed your marching at his... Read more

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this ridiculous facilities .unprofessional by the management. fo care about their residents and employees. this is not a good place to take your love ones. full of discriminayion and.partiality. Add comment

  • Dec 08
  • Hospitals, Clinics and Medical Centers, Doctors
  • Woodinville, Washington
  • Senior Care
  • 16
  • REVIEW RATING 3/5

We've had two loved ones in facilities that Emeritus bought out. Both went down hill badly in all areas. Very poor care and high cost. Dirty and horrible food with minimal choices. Emeritus has taken both of these facilities and turned good, reputable, comfortable and safe facilities into places you would not want to live, nor would you want your loved one to endure. On top of cutting WAY... Read more

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  • Nov 09
  • Hospitals, Clinics and Medical Centers, Doctors
  • Hilton Head Island, South Carolina
  • Memory Care
  • 38
  • REVIEW RATING 4/5

An emeritus employee told a lie thus my brother (a client of emeritus) is no longer permitted communication with his immediate family members! I have requested the name of the employee making this false claim vs me without success. I never told my brother that "I will try to break you out of there"! This was supposedly overheard by un-named employee! It never happened!! My brothers civil rights... Read more

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  • Oct 08
  • Hospitals, Clinics and Medical Centers, Doctors
  • Senior Care Services
  • 66
  • REVIEW RATING 4/5

Went to visit my mother in law at Emeritus , St. AUGUSTINE , back in August. Her room was filthy. The smell of urine was unbearable . Her bed was disgusting and as soon as we entered the building the staff said they couldn't get her to eat. We got her into her wheel chair , and as we were wheeling her out one of the staff girls said she would change her bed. We took her to the little eating area... Read more

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  • Oct 06
  • Ex Employees
  • Humble, Texas
  • Employees Treatment
  • 58
  • REVIEW RATING 3/5

I worked for emeritus...very crooked corporation. People are a commodity. They do not drug test employees. Rampant neglect and abuse of residents and employees. Take this warning seriously. I would say that emeritus does hire assistant/ staff with criminal backgrounds. They have phony background checks .I know of one assistant who was a felon convict repaying court feed and is a parolee. This... Read more

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  • Sep 23
  • Hospitals, Clinics and Medical Centers, Doctors
  • Dover, Delaware
  • Assisted Living Services
  • 1
  • 1
  • 74
  • REVIEW RATING 5/5

My mother was sent to hospital and it was 10 days before I was notified. Emeritus sent her without my cell phone and incorrect contact person (my brother who cannot speak due to a stroke). The hospital refused to release her back to Emeritus. Unfortunately after a weekend at another facility she was re admitted to the hospital where she died 5 days later. Now Emeritus is billing me for... Read more

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  • Sep 13
  • Hospitals, Clinics and Medical Centers, Doctors
  • Sayreville, New Jersey
  • Unprofessional Company
  • 1
  • 1
  • 119
  • REVIEW RATING 4/5

Also at Emeritus at Lakeland. The male resident who was said to have sexually assaulted the wheelchair bound female residents told me.."Ha' did you know that everyone's keys open every room door?!" (YES, THEY DO. ONE KEY FOR EVERY SINGLE ROOM DOOR!) That was one of my concerns that I spoke up about in the morning meeting and was hushed up quickly for and the meeting was suddenly over. Nothing was... Read more

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  • Sep 13
  • Hospitals, Clinics and Medical Centers, Doctors
  • Lakeland, Florida
  • Assisted Living
  • 41
  • REVIEW RATING 5/5

Also, the building is full of mold, especially rooms 20 and 21. In the AL section. When I reported MOLD. I was scolded for saying "MOLD". And told that I wasn't "trained know what mold is". I know what mold is! It was under the sink in room 20. When I sprayed it with cleaner it scattered intheair like black/green powder. It looked like mold, smelled like mold, gave me horrible headaches when I... Read more

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  • Sep 12
  • Ex Employees
  • Orlando, Florida
  • Senior Care Services
  • 1
  • 1
  • 58
  • REVIEW RATING 5/5

This review is for Emeritus at Lakeland in Lakeland, Florida on Lakeland Hills Blvd. I am a former employee as a housekeeper/ Dietary Aide/Floater. When I worked there, I witnessed residents good had been left in their rooms over night bleeding and injured after falling. A couple of them never recovered and died shortly after. Residents who didn't receive their once a week baths.(How much money... Read more

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